How to Apply for a QCitizen ID: A Step-by-Step Guide

Hi, everyone! My name is Gretchen Gatan and I’m a writer and editor based in Quezon City. I recently posted on my Instagram stories that I applied for a QCitizen ID. A lot messaged me to ask what it was, and how I was able to do it. If you’re a resident of Quezon City like me, here’s a step-by-step guide on how to apply for a QCitizen ID! Just a few tips before starting—make sure to use a desktop or laptop instead of your tablet or mobile phone. I noticed that the website wasn’t optimized for mobile phones yet while I was helping my parents register. You might have a hard time answering the captcha. For a smoother and easier experience, have a desktop or laptop ready.

Requirements You’ll Need:

• valid IDs
• an ID photo of yourself against a white background
• your digital signature

How to Apply for a QCitizen ID

Step 1: Register to QC E-Services

If you don’t have an account yet, you’ll need to register to the QC E-Services. It’s a sub-section of the Quezon City government website. If for some reason, the QC E-Services page doesn’t load, refresh or go back to the home page and click QC E-Services from the menu. You’ll need to register with an active email address. You’ll receive an activation link in your email once you sign up. Just click the link to activate your account.

Step 2: Click on the QCitizen ID e-Application

An Online Warranty for Reporting pop-up will appear when you click on the QCitizen ID e-Application. Make sure to read and understand everything. Once you continue, the details in your QC E-Services account will be pre-filled in your QCitizen ID application. Check the details and spell them correctly!

The details will include your full name, address, birthday, place of birth, religion, sex, civil status, nationality, blood type, occupation, and mobile number. You’ll have to input your mother’s maiden name and your father’s full name, too. Towards the end, you’ll fill up your emergency contact information. In my case, I made my husband my emergency contact.

Before submitting, review your information again just to ensure that there are no typographical errors. If you need to revise anything, click on the Edit button. Once you continue, your details will be saved prior to the next step. You’ll also need to submit your bank or payment details so it can be easy for the government to deposit cash to your account should you require assistance.

Step 3: Submit your Valid ID, Photo, and Signature

In the next step, you’ll upload your valid IDs. I uploaded my Driver’s License, Taxpayer Identification Number, and Passport. All IDs contained my former permanent address and maiden name. So in the last part of the application where you can write notes to Quezon City officials, I explained that I had just gotten married in 2019 and moved into a new home with my husband. The QCitizen ID would be my first ID using my married name.

For the photo, you can use your webcam. Another option is to upload an existing photo you have following the guidelines. Since I had an extra 2×2 photo in my wallet from the time I applied for a Korean visa during my bachelorette weekend in Seoul, I took a photo of that with my phone, cropped it, sent it to my computer, and uploaded it to my QCitizen application. The last part would be to upload your signature. Since I have a digital signature file in JPEG format to sign e-documents for work, I uploaded that to my application.

If you don’t have one available, you can use your mouse to create and submit your signature. It’s a lot easier to create and submit one using a touchscreen device though! My suggestion is to create your digital signature using a tablet or phone. Or you can do what I did with my parents! I had them sign on a blank piece of white paper. I took a photo of their signatures using my phone, cropped the images, sent them to my laptop, and uploaded them to their application forms.

Step 4: Download the QCitizen App

I applied for my QCitizen ID on a Friday. An email notification was sent on Monday morning that my application was approved. I also had to download the QCitizen app. When I downloaded it from the App Store and logged in, my digital ID was there! It contained all my details including my QR code. This is my first ID using my married name, so it’s pretty exciting to finally have a Fragada ID. My husband also applied for the same ID on a Tuesday, and got his digital ID the same day!

I hope these steps were helpful on how to apply for a QCitizen ID. If you’re a resident of Quezon City, I highly recommend applying. It’s surprisingly easy, convenient, and fast. The QCitizen ID is considered a valid government ID that can be used to access various services like the Q City Bus, health, and other social services. If you have any questions about the application process, send them in the comment section and I’ll be sure to answer right away!

UPDATE as of September 2022: I received the physical copy of my ID in the mail. It took a while but I’m so happy I have it already!

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How to Apply for a QCitizen ID: A Step-by-Step Guide